24 Hour Emergency Fire and Water Damage Restoration | Servpro

24 Hour Emergency Fire and Water Damage Restoration | Servpro


24 Hour Emergency Service, Servpro - Faster To Any-Sized Disaster

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Franchise Professionals provide emergency water restoration services 24 hours a day, 7 days a week - including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service?
Call Now 1-800-SERVPRO

A Fast Response Is Crucial

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency.
Servpro provides residential and commercial water, fire, mold cleanup, asbestos remediation, and restoration services. Specialty services are provided by many franchises, such as biohazard cleanup, document restoration, electronics restoration, dry cleaning, and reconstruction.
An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO Franchise Professionals arrive quickly and start the water extraction process almost immediately.

SERVPRO Franchise Professionals specialize in water damage restoration, the cornerstone of their business. They have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.
  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians
Their advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. They finish the job with professional deodorization and sanitizing agents for your comfort and safety.

SERVPRO Franchise Professionals are dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust SERVPRO Franchise Professionals to make your house feel like home again. They have the training, experience, and equipment to quickly get your home looking its best.

Residential services include the following :
  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
Commercial services include the following :
  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Cleaning Services
  • Commercial Storm and Major Events

The Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact
The cleanup and restoration begins with a phone call. National call center is fully staffed 24 hours a day and ready to dispatch the nearest SERVPRO Franchise Professionals to your home or business. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage.
When you call, a call center representative will ask several questions regarding your water damage emergency. Armed with the details of your water event, they’ll dispatch a nearby SERVPRO Franchise Professional who will respond immediately.

Step 2: Inspection and Damage Assessment
The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. The SERVPRO Franchise Professional is determining the scope of the damage so he or she can develop an appropriate plan of action.
They check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.
  • Stop the Source
  • Check for Contaminated Water

Step 3: Water Removal/Water Extraction
The water extraction step removes the majority of the water from your home or property. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time and help to prevent mold and secondary water damage. They use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.
Highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, they may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. This step helps to reduce drying time and helps to prevent mold and secondary water damage.
  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Step 4: Drying and Dehumidification
SERVPRO Franchise Professionals will manipulate temperature and relative humidity to remove the remaining moisture. They use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. They’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.
  • Use Dehumidification Equipment
  • Use Monitoring Equipment to Track Progress

Step 5: Cleaning and Sanitizing
SERVPRO Franchise Professionals specialize in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes, including photos and other personal items that can’t be replaced.
  • Dry Cleaning
  • Wet Cleaning
  • Spray and Wipe
  • Foam Cleaning
  • Abrasive Cleaning
  • Immersion Cleaning

Step 6: Restoration
Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.
Many SERVPRO Franchise Professionals can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep cost low. It can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

Water Damage Timeline

Within Minutes:
  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.
48 Hours to 1 Week:
  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.
More Than 1 Week:
  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.



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